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She worked with me for over a year to make sure the ring was absolutely perfect. She was very knowledgeable in every aspect of the diamond purchasing process.
Oscar,

I wanted to take a moment to express to you my extreme satisfaction with Erin Simken. She worked with me for over a year to make sure the ring was absolutely perfect. She was very knowledgeable in every aspect of the diamond purchasing process. I am a young man who had many questions and she was able to answer every question in a very timely manner and was very thorough. I have many friends who are close to proposing and I will make it a point to have every person I know contact Erin before purchasing an engagement ring or any other piece of jewelry. I look forward to working with Erin in the future for all of my diamond needs. Erin is a true representation of a great company that is Abazias and I wish you and your company a lot of success. Have a great day

Brian C.
The last time I purchased online a represenative was telling me what I wanted, instead of letting me decide. This time it was a total customer-centric experience.
This was by far my best online jewelry shopping experience. I have purchased jewelry online, and I have felt very apprehensive. The last time I purchased online a represenative was telling me what I wanted, instead of letting me decide. This time it was a total customer-centric experience. After receiving my order and reviewing it, I can put all fears to rest when dealing with this company. Also, the speed was amazing. Great work!

John O
I believe her best attribute I encountered is her being just genuinely nice, which allowed everything else to be easy. Thanks again!
I am writing to thank an employee named Jana. I purchased a diamond last month, and was thoroughly impressed with the courteous service Abazias had to offer. I enjoyed the opportunity to deal with Jana. She was very patient with me. I believe her best attribute I encountered is her being just genuinely nice, which allowed everything else to be easy. Thanks again! She is an asset to your company and I look forward to informing family and friends about Abazias.

Gabe P
I couldn't possibly be happier with the quality of the diamond or the price. It's a fantastic looking stone and I saved a bundle by buying it from Abazias.
I recently purchased a diamond from Abazias with help from David, who was extremely knowledgable, helpful, patient and honest. I couldn't possibly be happier with the quality of the diamond or the price. It's a fantastic looking stone and I saved a bundle by buying it from Abazias. I literally have checked every online diamond retailer I know of - and I've researched dozens- but I can't find another vendor selling a diamond with comparable specifications within $2000 of what I paid.

Thanks to David and Abazias I was able to get a stone that was not only larger than I'd expected to get, but also higher quality and at a better price.

Thank you. And with a little luck, I hope my fiancee will be thanking you soon as well.

John N
I've received the diamond and it was beautiful. Appraisal is higher than the price I've paid, and everyone admires my whole set.

I'm so very pleased with the diamond! And I want to thank Angela and Abazias for great service and dedication to customers!
Hi Angela,

I had great experience working with Angela. I was a complete novice in diamond business and wanted the best quality stone for the cheapest price, of course, :-)

Before contacting Abazias I've gone to a couple of gem and jewelry shows, as well as San Francisco gift center. I've seen tens of different options and was really confused. I wanted certified stone to be sure about its qualities. Since internet prices beat any other prices, I've decidede to try and sent emails to 2 places for information.

Angela replied right away and was ready to help. I've told her about my 2 choices and said that I liked the other diamond better. She immediately found both stones for me and matched the other company price. She sent me the diamond for viewing and 10 days approval while not charging the credit card. The other company called me when all the business was already done with Abazias.

I've received the diamond and it was beautiful. Appraisal is higher than the price I've paid, and everyone admires my whole set.

I'm so very pleased with the diamond! And I want to thank Angela and Abazias for great service and dedication to customers!

Vicky K
I would like every potential buyer to know how wonderful our experience has been and how we will never shop in a retail store again.
Thank you so much. Recently my fiance purchased my engagement ring from your website and it is absolutely amazing!

We were a bit concerned in the beginning about making such a large purchase online and every jewelry store tried their best to scare us away from doing so as well. Now I understand why. Not only did we receive an amazing stone, but it cost 30-40% less than in a jewelry store.

Also I'd like to note that my fiance commented everyone he dealt with was extremely professional, the stone arrived promptly the next day, and it's even better quality than we expected.

I would like every potential buyer to know how wonderful our experience has been and how we will never shop in a retail store again.

S. Noth
The diamond was better than I expected.
Angela,

The diamond was better than I expected. The jeweler who I bought the setting from said I got a very good deal. Thanks for all your help. I would love to do future business with your company and will be sure to refer some business your way.

Andrew
I had seen prices on other sites $400-500 more and at stores $2,000 more than what he was able to find for me.
Buying diamonds can be a lot like buying a car, you never know who to believe. If you have felt that way as I did, you won't have that feeling with Abazias. I was leaving out of the country and as I waited to the last possible minute, my time was almost gone. I checked the web site and made the call. I spoke with John, who made the process very easy.

I told him what I was looking for and he went about finding it for me. I wanted a "D" color diamond vs1-vs2 clarity. I had seen prices on other sites $400-500 more and at stores $2,000 more than what he was able to find for me. I received the diamond, D color VS2 very good polish and excellent symmetry and was quite pleased when I opened the box. It was better than I thought it would be. John made it feel like buying a diamond and not a car. My best friend is in the market also, and I will surely recommend abazias and John!!

Kregg H
She is not only extremely knowledgeable about her products, but she is patient, kind, and considerate.
Audrey is absolutely fabulous. She went above and beyond to make this difficult process of purchasing the right diamond for the right price so much easier. My diamond is absolutely goreous and it appraised for more than twice the amount that I paid for it!!

By the end of the process, Audrey felt more like a friend who truly cared than a sales person. She is not only extremely knowledgeable about her products, but she is patient, kind, and considerate. She is also very prompt on correspoondence through e amil as we did most of our transactions via e mail.

I wholeheartedly recommmend Abazias for any purchase, particularly diamonds. I know if you ask for Audrey, your experience will be very positive and enjoyable.

Thank you Audrey. I just love my diamond!!!

Joanne N
You were extremely helpful and always went out of your way to make sure I got what I wanted as soon as possible.
Tom,

I gave my girlfriend the ring and proposed on Sunday and she really loved it, as you and I both expected. Thank you very, very much for all of your help throughout the process. You were extremely helpful and always went out of your way to make sure I got what I wanted as soon as possible. I really trusted your advice -- you were the one who picked out the center stone, and you made a great choice.

Renato
I have to confess I was skeptical at first about purchasing a diamond without even seeing it before, but now I am very, very happy with my purchase decision.
Tom, Thanks for all your help:

Thank you for your patience, exceptional service and concern about the things I shared with you during the couple of weeks it took me to decide about the purchase. The diamond finally arrived on Thursday, and I picked it up on Friday. I received exactly what you described. My girlfriend really, really liked it. She has been telling everybody about how big and beautiful the diamond is. Thank you very much for your recommendation. I am thinking about sending it to the GIA Lab to put a Laser Inscription on it before mounting it on the ring, but have not decided yet. I have to confess I was skeptical at first about purchasing a diamond without even seeing it before, but now I am very, very happy with my purchase decision. I took it to the jewelry store where I bought the ring to get an estimate price for mounting the rock on the ring. They asked me where I bought the diamond because they couldn't believe I got a .71 carat, E, VS1 so cheap, about half the price of similar stones locally. I am very satisfied with the purchase. I would definitively buy from Abazias Diamonds again.

Thank You Very Much!!!

Rafael R
With respect to the diamond I purchased I am absolutely in love with it; as are the individuals I have brought it to for appraisals. Surprisingly the amount I spent is only a third of what the diamond appraised for.
Dear Felicia,

Once again thank you so much for all of your patience, assistance and fortitude. You have been such a source of positively during this process and an amazingly asset. Thank you for assuaging all of my fears and concerns. Additionally, thank you for providing me with an unmatched amount of expertise and due diligence. I have been nothing but happy with your service and would refer you within a heartbeat; this, without reservation or concern. You have been a joy to deal with and a stabilizing factor in my decision and I thank you again for that. With respect to the diamond I purchased I am absolutely in love with it; as are the individuals I have brought it to for appraisals. Surprisingly the amount I spent is only a third of what the diamond appraised for. Everyone who has seen it has asked where I purchased it, and I am proud to say Abazias.com. Thank for being so helpful, efficient and proficient at your job.

Kevin M
I have never been as impressed with a customer service organization as I have with yours and to be honest I was dubious that it even existed.
To Oscar Rodriguez, CEO Abazias.com:

I have never written a letter of praise to a company I have dealt with before. I would like to commend two associates (Tom and Audrey--I did not get their surnames) for their level of customer service to a very demanding customer. I contacted Abazias.com 10 months ago at the beginning of my diamond search and worked with Audrey. After having sent a couple of stones to appraisers and having them sent back to Abazias.com, I experienced a change in personal circumstance and decided not to buy at that time. Audrey was nothing but patient and understanding. Ten months later I came back to Abazias.com and worked with Tom. Over an intense 3 week period, I vacillated over this diamond and that. In the end Tom found exactly what I was looking for on his own intiative and I have purchased that stone. I have never been as impressed with a customer service organization as I have with yours and to be honest I was dubious that it even existed. So, thank you and thanks to Tom and Audrey as well.

Regards from a future customer and shareholder,

Dustin L
I am so pleased with this purchase. You have been so great about promptly responding to my questions, calls, and emails in a caring manner.
Felicia,

The diamond came in this morning, and looks amazing! Each one of its characteristics exceeded my high expectations for the stone. A close friend of my father owns a jewelry store, and said to be careful purchasing over the internet. When I brought him in the stone today he had a few backup options of other diamonds there waiting for me. When he looked at the diamond, and saw what I paid for it, he was amazed. I liked this diamond better than the alternatives he was going to show me, and he said that the minimum he could sell the others to me would have been between $1,500 and $2,000 more. He said, "I'm not even going to try to talk you out of that diamond. You did good."

I am so pleased with this purchase. You have been so great about promptly responding to my questions, calls, and emails in a caring manner. Every one of my friends that have recently gotten engaged has vented to me about how awful diamond purchases are. They complain about how every salesman says they have a special deal just for them, but they end up leaving with a bad taste in their mouth about it. The exact opposite experience happened with me. When I thought about purchasing online, I felt a bit hesitant. Once I called your offices, you helped so much. It just felt right. I'm happy to say that today it feels even more than just right. I am excited to pop the question. She'll be proud of this diamond. THANK YOU! THANK YOU! THANK YOU!

Dave B
I have actually purchased a stone from Abazias and it was quite professional and a most pleasurable experience.
I have actually purchased a stone from Abazias and it was quite professional and a most pleasurable experience. They gave me all the pictures and information I needed to make an initial, albeit lay person decision on a stone. I then had them send the stone to D. Atlas for an appraisal, which was great. Once I actually took possesion of the stone just to put my mind at ease I had another appraisal done from a second local appraiser. He concurred with D. Atlas that it was a great stone. Total cost of the both appraisals was a couple of hundred $$$ and my mind is now at ease. Cost of the stone was in the $40k range. I think the savings on the actual purchase of the stone from Abazias far outweighed the money spent on appraisals. The vendors can tell you anything they want about the stone but the appraiser that's working strictly for you and is unbiased tells the truth about the stone. If there's a problem with the stone then the appraiser can send it back and it's cost very minimal $$$. I am currently in the process of purchasing another stone from Abazias and will probably purchase again and again from them. Tom is great. I had negotiated the price with him and then saw the price lower on PS advertised by a competitor.

I called Tom up and he gave me a lower price than the other person's advertised price. Well come to find out the lower advertised price was a mistake and I saw the stone on PS the following day $1K more. I still have the stone under contract with Tom at the lower price he gave me.

Steve F
The entire experience was fun. Now when we go to retail stores and look at diamonds not one can compare to the clarity and quality of the one I have.
I would highly recommend buying a diamond from Abazias. My husband and I were a bit skeptical about buying over the internet but the prices could not be better. The quality of my diamond is excellent. It came with a GIA certification and Felicia was so kind and really helpful. Felicia gave us a few names of appraisers; we would highly recommend Chris from PA. He was very helpful, kind, and professional. The entire experience was fun. Now when we go to retail stores and look at diamonds not one can compare to the clarity and quality of the one I have.

Mike and Jill
I discovered Abazias online and armed with months of research and information, I decided to get a quote from Tom. There was no limit to the information that he would provide upon request.
Tom,

My girlfriend and I have talked of getting serious for about a year. About six months into the discussion we "casually" went to some diamond shops to get a rough idea of pricing, and, most importantly, I needed to know what sort of diamond she was interested in. Although I was not in financial shape to purchase at the time, I promised her that our relationship was moving well forward, that I did hope to marry her one day soon!

Fast forward six more months to the fall, where I hoped I could get a proposal plan and ring ready for Christmas Eve. I did my research in the four C's, and what I discovered with local jewelry stores is that the more information you had about the quality of a diamond, the less happy they were with you. I saw lots of "eye clean" S1s that had very obvious inclusions. easily visible to the naked eye. This wasn't the experience I was looking for. I DO respect the fact that these stores need to mark up diamonds to make a living, but for me, there was another way to get a quality, certified diamond at a fair price.

I discovered Abazias online and armed with months of research and information, I decided to get a quote from Tom. There was no limit to the information that he would provide upon request. There were dozens of emails and telephone calls, each one returned promptly with a very papable goal of customer satisfaction. We discovered a near-carat princess with the quality I expected. I was picky about cut, carat size, clarity and color, and Abazias came through with a GIA certified diamond at an excellent price.

If you'd like a great diamond experience I would highly recommend contacting Abazias!

My fiancee was significantly impressed with the ring and we couldn't be happier with it. She doesn't care as much about the diamond specs and details, but she's going to be impressed when she has it appraised. ;}

Thank you, Abazias!

John C
You are too good, and I hope Abazias knows how lucky they are to have you.
Brittney,

I recieved the ring on Friday. Thanks to you and your jewelrer....it is just beautiful! And the bear...cracked me up!! You remembered I had a toddler; Connor was standing next to me as I was opening the box, saying, "It's for me! It's for me!" As I was telling him, no, it's Mommy's ring, out I pulled the Teddy Bear and I smiled, looked at Connor and said, "It IS for you!" He was all excited and thought it was cool that someone sent him a bear in the mail. You are too good, and I hope Abazias knows how lucky they are to have you.

:) Kim
I should have started this process weeks sooner instead of 2 weeks ago but you made it happen with the limited time I'd given you!
UPS just dropped the rings off. The wedding band looks incredible! Thanks Brittney!, I appreciate your hard work in getting this pulled off for me. I should have started this process weeks sooner instead of 2 weeks ago but youmade it happen with the limited time I'd given you!

I appreciate everything you've done,
Mark
I only wish that more companys could have employees like her, I think the business world would run a lot smoother.
Good morning Erin,

I just had to let you know what an incredible job your employee Lisa is doing. I have been emailing her back and forth for about a week now. She promptly replys to every single one of my emails, has provided me with the most valuable information in my quest to find the perfect stone, and does it all in a friendly, yet professioanl manner. She is unbiased, and just makes me feel like a I have a a friend who's willing to do anything for me there at Abazias. I only wish that more companys could have employees like her, I think the business world would run a lot smoother.

Anyways, just thought you should know how I feel about her and your company as a whole. I'm still in search of that diamond, but because of Lisa's service to me, It will be from Abazias. Have a great day.

Brian P.
I am returning my ring to get it resized (my husband guessed close) and she has been extremely patient and helpful with my situation, not to mention very personable.
Good Morning (or Afternoon, in Florida). I am writing to say what a wonderful employee you have in Brittney. As an Emergency Room Registered Nurse, I am well aware of the concept of "customer service" and how it can be sorely lacking in many of today's businesses. I want to let you know that it is not lacking in your company, as evidenced by Brittney's help. She has been warm, timely and responsive to my questions and concerns. I am returning my ring to get it resized (my husband guessed close) and she has been extremely patient and helpful with my situation, not to mention very personable. I would highly recommend your company; I have received better customer service from this online purchase that I have EVER received from a local jewelry store, and I have made large jewelry purchases in the past, so I do have something to compare this experience.

Thanks so much for your wonderful staff, and I look forward to wearing my Masters Degree graduation present/13th Wedding Anniversary/37th Birthday present all rolled into one! :)

Sincerely, Kim I.
I just wanted to write and thank you for all of the help you provided in finding the right diamond for my girlfriend.
John,

I just wanted to write and thank you for all of the help you provided in finding the right diamond for my girlfriend. Things worked out well, and we are now engaged! The ring has already been appraised and is worn on her finger all day; she is very pleased with it. I look forward to dealing with you and your company in the future. Thanks again, and please let me know if I can provide a reference for Abazias. Take care.

-Mark C.
Lisa was patient and professional and a pleasure to deal with. She went out of her way to see that we received them on time, infact earlier.
Lisa was patient and professional and a pleasure to deal with. She went out of her way to see that we received them on time, infact earlier. We both are very happy with our wedding bands. My fiances was $250 less than found on another site, the exact same ring. I was so pleased with myself. He told me I probably made .25 per hour with all the time I spent looking.

Happy Wife Happy Life, it's all good. Thanks again Lisa,

Debra J.
Originally I was a little apprehensive to make a purchase like this online but my experience with the extremely user friendly website (and especially you) will make sure that I recommend the Abazias website to everyone I know.
Lisa,

Thank you very much for your kind service over the last week. I really appreciate your hard work in finding me a quality deal. I've worked in retail sales for several years and I know that it can be easy for people to lose the focus on the customer experience that they are supposed to have. I definitely felt like you had my best interests in mind throughout this whole process and I really appreciate that.

Originally I was a little apprehensive to make a purchase like this online but my experience with the extremely user friendly website (and especially you) will make sure that I recommend the Abazias website to everyone I know. Please feel free to forward this email to your bosses, they should know about the great service you provide! Thanks again for a great experience!

Sincerely,

Matt

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